Refund and Returns Policy

Refund and Returns Policy

Thank you for choosing IPTVPurple.com. We strive to provide high-quality IPTV services to our users. Please review our Refund and Returns Policy carefully.

1. Refund Policy:

  • Subscription Refunds: We offer a [number]-day money-back guarantee for our subscription services. If you are not satisfied with our service within [number] days of your initial subscription, you may request a refund. Refunds requested after the specified period will not be processed.

  • Hardware/Equipment Refunds: Hardware or equipment purchased through IPTVPurple.com may be eligible for a refund within [number] days of the purchase date, provided it is returned in its original condition and packaging. Return shipping costs are the responsibility of the customer.

2. Eligibility for Refunds:

  • To be eligible for a refund, you must provide proof of purchase.
  • Refunds will only be issued to the original payment method used for the purchase.
  • Refunds are not applicable to services or products that have been used, damaged, or altered after delivery.

3. Subscription Cancellations:

  • Users may cancel their subscription at any time, and the cancellation will be effective at the end of the current billing cycle.
  • Cancellations do not entitle users to a prorated refund for any unused portion of the subscription.

4. Returns of Hardware/Equipment:

  • To initiate a return of hardware or equipment, please contact our customer support team at [Your Contact Email] to obtain a return authorization.
  • Returns must be shipped within [number] days of receiving the return authorization.
  • The customer is responsible for the cost of return shipping.

5. Refund Processing:

  • Refunds will be processed within [number] business days of receiving the returned item(s) or confirming eligibility for a subscription refund.
  • The timing of the refund to your account may vary depending on your payment method and financial institution.

6. Changes to Refund Policy:

  • IPTVPurple.com reserves the right to update, change, or replace any part of the Refund and Returns Policy at its discretion. Changes will be effective immediately upon posting on the website.

Contact Information:

  • For questions or concerns about our Refund and Returns Policy.
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